Recovery Scam

After a scam, many victims face further targeting by fake recovery services promising to retrieve lost funds for a fee. If you've fallen victim, remember that these scams exploit your stress and urgency.
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Let’s Get You Back on Track

After a scam, many victims are targeted again by alleged recovery services claiming they can retrieve lost funds. These fake recovery services typically guarantee your money back – as long as you pay the fees to unlock them.
If you’re a victim of these scams, it does not mean you were careless. These scams are designed to exploit stress and urgency after an initial loss. At CybearTrace, we’ll help you understand exactly what happened, prevent further damage, and take back control with a structured recovery process.

What it looks like

Understanding how these scams work is the first step to protecting yourself.

Case study

Fake Scam Recovery Services: Adam’s Story (Name Changed)

Adam* initially lost money after falling victim to an online scam. Some time later, he was contacted by an individual who claimed to be a recovery specialist. This person already knew specific details about his original loss, which made it seem credible.
Adam was informed that his funds had been “flagged for release” and that recovery could begin once he paid a processing fee. The specialist claimed to be associated with a “Blockchain Authority” and used an email address that closely resembled the name of a legitimate organisation.
Adam was never provided with a clear scope of work, formal documentation, or a structured recovery process. There was also no verifiable involvement from banks, trading platforms, or recognised authorities.

It eventually became clear that Adam was part of a recovery scam designed to exploit his original loss.

Not real name

What we do

If you’re caught in a Recovery Scam, our team can help. Here’s how.

Fast and immediate guidance for scam victims

Get expert advice within hours, not days. We understand time is critical.

Evidence and information collection

We help you gather and organize all relevant documentation for your case.

Case triage and advisory

Professional assessment of your situation with clear, actionable recommendations.

Response pathways and reporting

Guided assistance through official reporting channels and recovery options.

Why CybearTrace?

Our team is experienced, professional, and committed to your peace of mind.

Compliance-first process

Follows Singaporean authority rules and international best practices.

Secure client portal

Upload all case and scam information through our encrypted platform.

AU-SG privacy alignment

Your privacy and data are secure across jurisdictions.

Structured investigation workflow

A stress-free process designed to guide you every step of the way.

I've been scammed. What should I do?

The first hours are the most critical, and you need to move quickly. Here’s what you should do:

Stop all payments

Do not transfer more money, cryptocurrency, or make any more purchases.

Get evidence

Gather as much information as you can. Take screenshots, chat logs, payment receipts, TX IDs, profile links, or any documents.

Secure your accounts and cards

Change banking and platform passwords, remove auto-debit functions, and run a malware scan on your computer.

Report

File official reports with the relevant authorities in your country. You’ll need a reference number for any banks and platforms.

Recover Confidently With CybearTrace

While we can’t promise a guaranteed return of your money, our team will work with you to professionally review your case. CybearTrace operates with a strong investigation process that’s grounded in evidence.

Paid Case Review

We evaluate your original scam, the recovery claims made, and any jurisdictional or technical limitations with your case. You’ll be charged an affordable fee that covers our professional analysis and transparent guidance.

Structured Evidence Collection

We begin a secure, structured evidence collection to build a clear timeline of events. This includes communications, payment records, transaction data, and recovery claims.

Analysis of Recovery Claims and Red Flags

We analyse your alleged recovery provider to identify common warning signs. This helps you understand if your recovery service is legitimate. 

Banks and Authorities Guidance

Where appropriate, we provide guidance on how to engage banks, platforms, and relevant authorities correctly. We explain what to report, how to report it, and which documentation is important. 

Outlining Your Next Steps 

You’ll receive practical next steps without pressure to proceed. We tell you what actions are possible, what limitations exist, and what risks should be avoided. You’re in control of the entire process.

Get Help Today

Scammers are smart and targeted, but so are we. Get help with CybearTrace.

Recovery Scam FAQs

What is a recovery scam?
A recovery scam targets scam victims who have lost money online. These alleged recovery specialists promise to recover lost money, then charge fees or extract payments without delivering results. While the fee itself is not a red flag, these scammers usually guarantee money back and ask victims to pay to ‘unlock’ their funds. Legitimate scam recovery services are process-based, documented, and clear about their limitations.
These scammers find victims’ details from previous scams, leaked data, or public reports, and often contact victims shortly after the original loss. They are able to reveal many private details of the victim’s initial scam, making them appear like a legitimate recovery service.

Fake recovery services typically:

  • Promise or strongly imply guaranteed recovery of your funds
  • Asks you to pay fees to “unlock,” “release,” or “recover” your funds
  • Pressure you to act urgently, or the money will be lost
  • Contact you unsolicitedly
  • Avoid talking about their scope, limitations, or process
  • Claim that they have insider access to your funds without any verifiable documents to prove it
No legitimate scam recovery service can guarantee that your money will be recovered. In fact, if a service promises that in exchange for a fee, you should be cautious, as it could be a scam itself.
Recovery scammers are highly intelligent, and they use technical language, fake credentials, stolen case numbers, and your private details to rebuild trust. These scammers operate within a network of individuals who are highly trained in exploitation.
Our team focuses on analysis and guidance to support realistic, lawful recovery pathways. We will also never ask you for payment to unlock any scammed money. With us, you’re informed and in control of your recovery process.

New Zealand

Official scam authority:

CERT NZ and New Zealand Police

Most prominent scam:

  • Investment scams
  • Online impersonation & romance scams

Australia

Official scam authority:

ACCC – Scamwatch

Most prominent scam:

  • Investment scams (crypto-heavy)
  • Romance scams

Singapore

Official scam authority:

Singapore Police Force – Anti-Scam Centre (ASC) and ScamShield

Most prominent scam:

  • Investment scams
  • Job & task-based scams
  • Impersonation scams

Malaysia

Official scam authority:

Royal Malaysia Police (PDRM) and National Scam Response Centre (NSRC)

Most prominent scam:

  • Investment scams
  • E-commerce & job scams

Hong Kong

Official scam authority:

Hong Kong Police Force – Anti-Deception Coordination Centre (ADCC)

Most prominent scam:

  • Investment scams
  • Phone & impersonation scams

South Korea

Official scam authority:

Korean National Police Agency (KNPA)

Most prominent scam:

  • Voice phishing
  • Investment scams

Japan

Official scam authority:

National Police Agency (NPA) Japan

Most prominent scam:

  • Investment scams (including crypto & fake trading platforms)
  • Romance scams tied to investment pitches